Network Support Technician Course

RATIONALE OF THE QUALIFICATION
This Module has been formulated such that it reflects the workplace-based needs of the Information Technology Industry as expressed by its stakeholders. The input has been used to ensure that the module provides the learner with accessibility to be employed within the IT Industry. The unit standards will allow learners to qualify for a national qualification by accumulating the required credits via short learning programmes. Upon successful completion of the Modules, the learner will understand the role of a Systems Support Technician and be able to competently carry out Data Communications & Networking Support for Personal Computers services, in a business environment.

WHO SHOULD ATTEND THIS TRAINING:
Anyone working or aspiring to work in the IT industry

WHAT YOU SHOULD BE ABLE TO DO AT COMPLETION

A learner will be able to

- Communicate effectively with fellow IT staff & users of information systems.
- Understand computer data communication.
- Computer cabling setup.
- Install Local area networks.
- Install network computer software
- Demonstrate an understanding of problem solving techniques, and how to apply them in a technical environment.
- Select and use materials and equipment safely for technological purposes.